Privacy Policy

1. Introduction

Bracha Placements ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our placement services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, and physical address
• Enquiry Details: Information about your childcare or domestic worker requirements
• Worker Profiles: For caregivers and domestic workers, we collect professional information including experience, qualifications, references, and availability
• Communication Records: Records of correspondence between you and our team
• Usage Data: Information about how you interact with our website

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our placement services
• To match families with suitable caregivers and domestic workers
• To process and respond to your enquiries
• To communicate with you about our services, including follow-up correspondence
• To verify the identity and credentials of workers in our database
• To improve our website and services
• To comply with legal obligations

4. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

• With Your Consent: We share worker profiles with families seeking placements, and family requirements with potential worker matches
• Service Providers: We may share information with third-party service providers who assist in our operations (e.g., email services, background check providers)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For worker profiles, we retain information while the worker remains active in our database and for a reasonable period thereafter.

7. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the following rights:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to object to the processing of your personal information
• The right to lodge a complaint with the Information Regulator

To exercise any of these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can set your browser to refuse all or some browser cookies, but this may affect your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: